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COST & DELIVERY
FREE UK POSTAGE on all prints and posters, a flat fee of £10 for international. All items are sent from United Kingdom with tracking. Because of the wide range of sizes and formats in other categories, delivery prices for these are on request using the form above. Combined postage can be arranged where possible.
NB: Everything in the Merchandise section of this site is manufactured and delivered independently by a third party, not Jem Panufnik Art, and is therefore subject to that chosen partner’s own price, postage, terms and conditions. Please follow the links within that page for more info.
All prices are offered and sold in GB pounds sterling only. Once your request has been submitted and the postage calculated, buyers will be offered to purchase via Paypal or bank transfer. The full amount must be paid and received before the item will be dispatched. Unless otherwise stated pieces will be shipped via Royal Mail/Parcel Force UK with tracking.
PLEASE BE AWARE: Any bank charges or currency conversion charges are at the expense of the buyer. Some countries will charge duty on imports over a certain value and it is solely the responsibility of the buyer to be aware of any such charge and to pay any such cost.
PACKAGING & FRAMING
All items will be well-packaged and, unless otherwise stated, the pieces are offered unframed. In most cases art prints will be provided sealed with card mount and backing board or in a poster tube for larger items. A framing service can be offered at the buyer’s discretion but frames with glass will not be sent in the mail – although they can be collected in person from West London by appointment.
Artwork will be dispatched within 14 working days from full payment received, after which time please allow up to 28 days for delivery – please ask if you’re in a hurry.
CANCELLATION OR RETURNS
An order may be be cancelled only if the item has not yet been dispatched or the order has not yet triggered a production run, in which case a refund will be paid to the buyer minus a 10% administration charge. Returns are only accepted within 14 days of receipt, in its original packaging and at the buyer’s expense and in very exceptional circumstances. Please make sure you know all you need to about it, and really want it, before ordering.
LIMITED EDITION PRINTS v POSTERS & MERCHANDISE
Series that are limited edition are numbered and signed on the front. Unless otherwise stated, the Giclée fine art prints are archive-quality, printed on Hahnemühle German Etching paper. They are the most sensational resolution and vibrant colours available to man and look utterly stupendous. Most merchandise, posters and canvas prints are sent direct from the manufacturer to the client without my input and so are not signed unless requested (and therefore may incur an additional cost as I have to intercept then re-post). Posters, unless otherwise stated, are beautifully printed on quality silky 250gsm paper and of course look stunning.
Needless to say but I am obliged to say it, whilst every effort is made to represent the products accurately, the colours you see on this site are likely to deviate from the original works because of photographic conditions or the device or monitor you are viewing it on.
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